Refund Policy
Last updated: May 2026
We want you to be completely satisfied with SignalIQ. This Refund Policy explains when and how you can request a refund.
Refund Window
You are eligible for a full refund within 7 days of your billing date. No questions asked.
How to Request a Refund
- Email support@getsignaliq.app with the subject line “Refund Request”
- Include your registered email address and the billing date
- We will confirm receipt within 24 hours
- Refund processed within 5–7 business days via Razorpay to your original payment method
Refund Conditions
- Maximum one refund per customer per calendar year
- No refund is available after 7 days from the billing date
- No refund if your account was terminated for violation of our Terms of Service
- Partial refunds (pro-rata) are not available; the full subscription amount for the period is refunded
Cancellation
You can cancel your subscription at any time from your billing settings. Cancellation stops future charges and takes effect at the end of your current billing period. After cancellation, you have a 30-day window to export your data.
Cancellation does not automatically trigger a refund unless requested within the 7-day refund window.
Contact
Refund questions? support@getsignaliq.app